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SPEAK WITH A CONSULTANT

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SPEAK WITH A CONSULTANT

SPEAK WITH A CONSULTANT

IMPORTANT NOTICE — COORDINATION ONLY — My Medical Getaway Inc. (MMG)

Last updated: February 9, 2026

 

1. My Medical Getaway Inc. is a coordination service, not a healthcare provider

My Medical Getaway Inc. offers administrative and logistical coordination services for planned medical travel abroad.

My Medical Getaway Inc. does not provide medical care, make diagnoses, prescribe treatments, provide medical advice or replace the assessment of a qualified healthcare professional.

 

2. Medical care is provided by independent medical providers

Consultations, examinations, procedures, treatments, prescriptions, follow-ups and any other clinical acts are provided exclusively by independent healthcare professionals, clinics, hospitals or medical facilities.

Any clinical decision, medical recommendation, availability, timeline, medical price, outcome or medical follow-up remains the sole responsibility of these independent providers.

 

3. Separate payments

Fees charged by My Medical Getaway Inc. cover only administrative and logistical coordination services.

Medical fees, including consultations, examinations, treatments, procedures, medications or other medical services, are established, billed and paid directly to the independent medical providers concerned, according to their own policies.

Options and non-medical services provided by third parties, including transportation, accommodation, insurance, excursions, agencies or other suppliers, where applicable, are also subject to the terms and policies of the independent providers concerned.

 

4. Local transportation and other options

My Medical Getaway Inc. may, upon request and subject to availability, help coordinate local transportation provided by an independent transportation provider. My Medical Getaway Inc. does not act as a transportation provider.

My Medical Getaway Inc. may also facilitate certain referrals or introductions, including for accommodation, insurance, excursions or other travel-related services. These services are provided by independent third parties, according to their own terms, prices, availability, cancellation policies and responsibilities.

 

5. Timelines, availability and no guarantee

Appointment timelines, reviews, planning, responses or transmissions depend on factors including file completeness, independent provider availability, their policies and circumstances beyond the control of My Medical Getaway Inc.

My Medical Getaway Inc. does not guarantee a fixed timeline, provider availability, a final medical price, acceptance of a file, a medical outcome or absence of complications.

 

6. Personal information and international transfers

As part of the requested coordination, My Medical Getaway Inc. may collect, use and transmit certain necessary personal information, including health-related information, to independent providers located in Québec, elsewhere in Canada or abroad, with the required consents.

Jurisdictions outside Québec or Canada may provide a different level of protection. My Medical Getaway Inc. applies reasonable measures to limit the information transmitted to what is necessary for the requested coordination.

 

7. U.S. clients and HIPAA

If the client is located in the United States, the client understands that My Medical Getaway Inc. is an administrative and logistical coordination company.

My Medical Getaway Inc. is generally not a “covered entity” or “business associate” under the U.S. Health Insurance Portability and Accountability Act, commonly known as HIPAA.

Medical services, when provided, are provided exclusively by independent medical providers, according to their own policies, obligations and regulatory frameworks.

 

8. No emergency services

My Medical Getaway Inc. does not provide emergency medical services.

In an emergency, the client must immediately contact local emergency services or go to the nearest medical facility.

 

9. Questions

For any question regarding this notice:
info@monsejourmedical.com

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